Detailed Business Process Model Description : Manage Item Charges Description : 5.3 Make Necessary Changes for Bill

5.3 Make Necessary Changes for Bill
See Manage Item Charges Page 2 on page 2-3 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: During Bill Completion information may be missing or incomplete. One example is the mailing address may be missing. The CSR or Authorized User reviews and resolves the error, enters correct data, and completes the Bill as needed.

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