See Manage Item Charges Page 2 on page 2-3 for the business process diagram associated with this activity.Actor/Role: CSRDescription: The CSR or Authorized User has the option to undo the pending Cancel Bill Segment(s). Prior to the cancellation the CSR or Authorized User determines the Bill Segment(s) should not be canceled, and uses the Undo function.
© 2011 Oracle and/or its affiliates. All Rights Reserved |