See Manage Item Charges Page 1 on page 2-2 for the business process diagram associated with this activity.Group: Freeze Bill SegmentGroup: Batch BillingActor/Role: CC&BDescription: The Bill Segment(s) and associated Financial Transaction are frozen in CC&B. The Bill Freeze Option on the Installation Options controls when a Service Agreement's balance and General Ledger is affected by the Bill Segment and must be configured to meet the organization's accounting practices.Manual Process - This process is initiated by CSR or Authorized User when he/she requests to Freeze Bill Segments created for the Item based Service Agreement.Automated Process. This is a component of batch billing process and gets executed as a part of scheduled batch billing process that runs periodically. Functionality is the same as described in Manual process.
BSFZ-Empty - This is a Customer Class Bill Segment freeze/cancel algorithm
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