Detailed Business Process Model Description : Manage Item Charges Description : 2.7 Request Freeze Bill Segment(s)

2.7 Request Freeze Bill Segment(s)
See Manage Item Charges Page 1 on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: If the CSR or Authorized User does not identify any problem and decides to continue the Billing process, he/she requests to Freeze the Bill Segment(s).

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