Detailed Business Process Model Description : Manage Item Charges Description : 2.5 Request Delete Specific Bill Segment(s)

2.5 Request Delete Specific Bill Segment(s)
See Manage Item Charges Page 1 on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User determines specific Item based Service Bill Segment(s) associated with a given Bill require deletion and request to delete the Bill Segment(s).

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